Security & Privacy

GDPR & LGPD compliance, security by design

100% GDPR & LGPD compliant. Aggregated and anonymous data. Total transparency. Auditable from day one.

Certifications and standards adopted

GDPR & LGPD Compliant

Data Protection Regulations

GCP Certified

Google Cloud Platform

TLS 1.3

Encryption in transit

AES-256

Encryption at rest

Core Principles

6 security principles

Aggregated analysis

We do not identify individuals. Only collective behavior patterns. Impossible to track a specific person.

No face storage

We do not save face images. Real-time processing and immediate disposal after analysis.

End-to-end encryption

Data encrypted in transit (TLS 1.3) and at rest (AES-256). Google Cloud Platform infrastructure.

GDPR & LGPD compliance

Fully compliant with the General Data Protection Regulation (GDPR) and Brazil's LGPD. Anonymous data is not considered personal data.

Transparency

You know exactly what we collect, how we process it, and where we store it. No surprises.

Total control

You can export or delete your data at any time. No lock-in, no forced retention.

Data transparency

What we collect and what we DON'T collect

We collect (aggregated)

  • Number of people (count)
  • Dwell time (average)
  • Movement flow (patterns)
  • Attention zones (heatmap)
  • Estimated demographic profile (age/gender)
  • Engagement (attention vs. distraction)

We DON'T collect

  • Individual identity
  • Stored face images
  • Biometric data
  • Personal information (name, ID, etc.)
  • Individual tracking between sessions
  • GPS location data

Frequently asked questions

Privacy questions

Do people need to be informed they are being analyzed?

Yes, for transparency and regulatory compliance. We recommend visible notices at the location. However, since the data is aggregated and anonymous, there is no individual identification.

Do you store face images?

No. We process images in real time to extract aggregated metrics and immediately discard them. There is no face storage.

Can I delete my data?

Yes. You have full control over your data. You can export or delete it at any time through the dashboard or by contacting support.

How do you ensure data security?

Google Cloud Platform infrastructure with TLS 1.3 encryption in transit and AES-256 at rest. Access restricted by multi-factor authentication.

Is data shared with third parties?

No. Your data is exclusively yours. We do not sell, rent, or share it with third parties without your explicit consent.

Data Protection Officer (DPO)

Contact our data officer

To exercise your GDPR & LGPD rights, request a compliance report, or ask questions about privacy and data protection.

Contact DPO